Terms of Service
Jeeves Drones Terms of Service
Effective Date: 1/1/2025
1. Introduction
Welcome to Jeeves Drones, LLC ("Jeeves Drones," "we," "us," or "our"). By accessing our website (https://www.jeevesdrones.com), mobile application, booking portal, or any other affiliated services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not access or use our Service.
Notice of Arbitration & Class Action Waiver: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please read carefully.
2. Services Overview
Jeeves Drones provides on-demand and scheduled photography and videography services, including drone operations for real estate, commercial, construction, and marketing purposes. Services are provided by licensed drone pilots and professional photographers.
3. Media Usage Restrictions
All deliverables (photos, videos, scans, etc.) are licensed solely for use in property marketing, sales, and rentals. Any legal, evidentiary, or unauthorized third-party use is strictly prohibited unless a separate written agreement is in place.
If our services are misused or falsely represented for legal or investigative purposes, we reserve the right to withhold deliverables and retain up to 40% of the project fee plus incurred travel and labor costs.
4. Ownership of Media & Licensing
All content produced by Jeeves Drones remains the sole intellectual property of Jeeves Drones unless explicitly transferred through a written license agreement. Jeeves Drones reserves the right to use any delivered content for marketing, advertising, social media, websites, promotional materials, and portfolio purposes.
If a client wishes to keep their content offline and private, this request must be made via email prior to the shoot. Requests made after content has already been used publicly will be considered a discretionary courtesy and are subject to a $199 media removal fee to cover administrative time and lost marketing value.
Clients may request an exclusive license to content for an additional fee in which we relinquish the ownership of our content. Contact us for licensing prices.
Written requests must be submitted before or at the time of content delivery. Without such agreement, Jeeves Drones retains full usage rights.
5. Scheduling, Cancellations & Rescheduling
Appointments must be scheduled at least 24 hours in advance.
Same-day or weekend bookings may incur additional fees.
Cancellations or rescheduling within 24 hours are subject to a fee equal to 25% of the service total.
If a property is inaccessible at the time of appointment, additional travel or return fees will apply.
6. Weather, Safety & Regulatory Constraints
Drone operations are governed by FAA and local regulations. Services may be canceled or postponed due to weather, restricted airspace, or safety concerns. We are not liable for delays caused by regulatory or environmental conditions.
7. Client Responsibilities
Clients are responsible for:
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Property access and legal entry
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Complete and total preparation of the site (lighting, blinds, cleaning, staging, etc.)
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Ensuring safe flight conditions
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Ensuring the airspace is clear for drone operations
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Securing any required permits or authorizations
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Failure to fulfill these responsibilities may result in service delays or additional fees.
8. File Delivery & Hosting
Files are delivered digitally and may be removed from hosting servers after 90 days. Reactivation of expired files may incur a $30 reactivation fee. It is the client’s responsibility to download and store files within the active period.
9. Re-Edits & Revisions
Edit requests must be submitted within 48 hours of file delivery. Requests made after this period may be billed at $199/hour. Re-edits due to client miscommunication or change of mind may incur additional fees.
10. Music Licensing and Disclaimer
Jeeves Drones does not supply or license music for video content. If music is included in a delivered video, it is the responsibility of the client or editor to ensure that proper licensing is obtained for any music used. Jeeves Drones is not liable for copyright claims or takedowns related to music added by third parties or used outside of a licensed context.
11. Pricing & Payment Terms
All services must be paid in full before or at the time of delivery unless otherwise agreed.
Invoices are due upon receipt.
Unpaid balances may result in suspension of services and late fees.
12. Indemnification
Clients agree to indemnify and hold harmless Jeeves Drones, its employees, and contractors from any liability, claims, or damages arising out of:
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Client's misuse of media
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Unauthorized property access
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Violation of these Terms
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Negligent or illegal activity
13. Limitation of Liability
To the fullest extent permitted by law, Jeeves Drones shall not be liable for any indirect, incidental, or consequential damages, including loss of use or data, even if advised of the possibility of such damages.
14. Dispute Resolution & Arbitration
All disputes shall be resolved through binding arbitration in Colorado. You waive your right to jury trials and class actions. Each party shall bear its own legal costs unless otherwise determined by the arbitrator.
15. Governing Law
These Terms are governed by the laws of the State of Colorado. Any legal disputes shall be resolved in accordance with Colorado law.
16. Modifications to Terms
Jeeves Drones reserves the right to modify these Terms at any time. Updates will be posted on our website and effective immediately upon posting. Continued use of our Service constitutes acceptance of the revised Terms.
17. Contact Us
For questions regarding these Terms, please contact:
Jeeves Drones, LLC
Email: info@jeevesdrones.com
Website: https://www.jeevesdrones.com
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
For questions email info@jeevesdrones.com.