NOTICE OF ARBITRATION AGREEMENT AND CLASS ACTION WAIVER: THESE TERMS INCLUDE A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER, DETAILED BELOW, WHICH IMPACT YOUR DISPUTE RESOLUTION RIGHTS. PLEASE READ CAREFULLY.
2. Functionality of Jeeves Drones™ and Service Limitations on Services, Weather, Cancellations, and File Storage
Jeeves Drones™ offers an on-demand, online checkout, and booking service for hiring photographers. Our services cater to enterprise customers seeking video services and more. Drone pilots and photographers provide the services, while an online tool delivers images, videos, and maps of worksites.
3. Music Rights, Usage, and Liability
Jeeves Drones™ offers up to 3 song choices per video edit and cannot guarantee that music used in edited videos is or will remain royalty-free. Specific customer-requested music or genres must be provided by the customer.
Users are responsible for ensuring they have the legal rights to use music posted online. Jeeves Drones is not liable for copyright claims, account bans, or legal actions. Users should always research artists and request permission to use copyrighted music.
4. Overtime Charges and Fees
Unless otherwise specified, any service provided by Jeeves Drones allows a maximum of 2 hours on-site. Additional time due to lack of preparation, last-minute changes, or unforeseen circumstances (excluding natural disasters, safety concerns, and weather) may incur additional fees of $199 per hour.
5. 3D Tour Storage, Building Scan Restrictions, and Errors
Some non-standard and large-size buildings may not scan accurately. This is especially true for buildings with very large ceilings. Clients must ensure that Matterport has the appropriate capabilities for their building before contracting our services.
6. Image and Video Hosting
Jeeves Drones utilizes Cloud Storage and subscription services to store photos, videos, 3D tours, and other digital content. Files may be deleted after 90 days.
7. Matterport Storage and Deactivation
Matterport allows a maximum amount of active sites at one time. Jeeves Drones monitors Zillow and reserves the right to deactivate 3D tours once a property is listed as sold, after 90 days of being on the market, or is removed from the market according to the data provided on Zillow.com.
8. Editing, Re-Edits, and Edit Requests
All edit requests must be submitted to email@example.com within 48 hours of delivery. Edit requests submitted later may not be available or may incur a fee of $199 per hour for time and labor.
9. Business Hours, Closures, and Holidays
The normal operating hours is from 8 AM to 5 PM Monday through Friday. Files are not delivered on Sundays or Government Holidays. Images delivered on these days will be delayed to the next business day.
10. Travel Fees
The standard cost per mile is $1. The starting point of each trip is always from Downtown Denver. Travel fees are based on round-trip mileage.
11. Cancellations and Weather Policies
Unless property access is arranged, an agent or property owner must be present during the tour to provide access. Jeeves Drones is not liable for inaccessible properties and reserves the right to charge fees for cancellations, rescheduling, reshooting, and/or travel due to property inaccessibility. See our policies for cancellation events at https://www.jeevesdrones.com/cancelation-policy.
12. Scheduling and Reservations
Appointments are confirmed upon receipt of payment or deposit. Appointment times are subject to change. The accuracy of the provided information is the user's responsibility. Jeeves Drones is not liable if inaccurate contact information was provided during registration or if the user is unavailable.
If neither an agent nor property owner is present during Services, and no prior photo shot requests are made, the photographer will make photo selections at their discretion.
13. Shot Lists and Special Injunctions
Specific shot requests and special requests must be submitted at least 24 hours prior to an appointment. Jeeves Drones will not offer re-shoots or refunds for last-minute or missed requested shots or special requests.
14. Shot As Is
Property owners/agents are responsible for preparing the property for the photo shoot. Jeeves Drones photographs properties "as is" except for minor adjustments to enhance photo quality.
To use our Service, you must meet specific conditions, including but not limited to: the photography location must be in Colorado, the location must not have drone flight restrictions, and your company must not violate any laws. You must also be of legal age to enter contracts, and if registering on behalf of another person, have authorization to bind them to these Terms.
16. Rules of Use
You must not: violate laws, post offensive content, infringe on intellectual property, defame or impersonate, compromise security, operate unauthorized drones, or damage our reputation.
All prices are in United States dollars. Transaction terms will be communicated, and you agree that these terms are part of these Terms.
18. Our Copyright
You agree not to reproduce our Site's information without our permission.
19. Image and Video Usage and Copyright
All content on this website is the property of Jeeves Drones. All photography and videography provided by Jeeves Drones is the property of Jeeves Drones and is copyrighted. It may not be resold or reused for any purpose beyond the initial purpose without written permission.
20. Your Copyright
By submitting content to our Site, you grant us rights to use it. You warrant you have the right to grant us this right.
Jeeves Drones and it's logo, symbol, colors, website, and slogans are copyrighted. By using this site you agree not to use our trademarks or trade dress without our consent.
22. Revocation of Consent
We may revoke our consent for your use of our intellectual property at any time.
23. Copyright & Trademark Infringement
We take copyright infringement seriously. Notify us of infringements. Similar provisions apply to trademark infringements.
24. Communications Decency Act
We're not liable for defamatory content posted by users but prohibit defamation. Notify us of defamatory content.
25. Representations & Warranties
We provide no warranties. You release us from liability. If law restricts liability release, we're only liable for minimum damages. We're not responsible for third-party actions using our Services.
You agree to indemnify us for claims arising from these Terms or our Service.
27. Resolution of Disputes - Mandatory Arbitration and Class Action Waiver
Disputes will be resolved through arbitration. Class actions are waived. More details are available on our arbitration process.
28. Choice of Law
These Terms are governed by Colorado laws.
29. Forum of Dispute
Disputes will be heard in a Colorado court.
30. Force Majeure
We're not liable for events beyond our control.
If any provision is unenforceable, the rest remains in force.
Our non-enforcement of a provision doesn't waive our right to enforce it later.
33. Termination & Cancellation
We may terminate your access without explanation, and refunds are limited. We're not liable for other users' actions.
34. Assignment of Rights
You can't assign rights under these Terms without our consent.
We may amend these Terms. Your continued use signifies acceptance.
36. Credit Card Refunds
Please note that for credit card refunds, the 2.9% + $0.30 processing fee associated with the original transaction will not be refunded. Learn more
Last updated on September 26, 2023.